Frequently Asked Questions
Everything you need to know about shopping with BPB Online
How long does shipping take?
We offer standard shipping which typically takes 3-5 business days, and express shipping which takes 1-2 business days depending on your location.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition with tags attached. Return shipping is free for all domestic orders.
How do I know which size to order?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different cuts and styles.
Can I track my order in real-time?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
At BPB Online, we are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.