Returns & Exchanges
At BPB Online, we want you to be completely satisfied with your fashion purchase. If your new outfit isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized courier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing